Underwriting Specialist – Waukesha

Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals.

Today, Humana is a leader in consumer engagement. Throughout its diversified customer portfolio, the company provides guidance that can both help lower costs and lead to a better health plan experience.

Role: Underwriting Specialist
Location: Waukesha, WI

Are you a fit?
Do you enjoy providing exceptional customer service? Would you like using your business knowledge to help analyze and assess risk?

Assignment Capsule
As an underwriting specialist you will perform standard financial risk analysis in conformance with established underwriting policies, procedures, and methodologies, working closely with customers to resolve demonstrated customer needs.

• Review applications, gather data, and assess information.
  
• Develop and maintain an understanding of state-specific requirements and Health Insurance Portability and Accountability Act regulations.
  
• Have an understanding of underwriting fundamentals.
  
• Exercise limited authority to release underwriting actions and submit underwriting work for analysis, review, and approval.
  
  
  Key Competencies
  
  • Builds Trust: You honor your word by doing what you say you are going to do.
    
  • Champions the Customer: You keep closely attuned to the needs and perspectives of customers and use this insight for the benefit of the business.
    
  • Drives for excellence: You are a continuous learner who encourages others to learn. By constantly upgrading your own work, you achieve results and outperform the competition.
    
  • Implemetation/Execution: You are good at organizing and managing multiple priorities by using appropriate methodologies and tools.
    
  • Is Accountable: You meet clearly stated expectations and take responsibility for achieving results.
  
  
  Role Essentials
  
  • Associate Degree in Business, Marketing, or a health-related field or equivalent work experience
    
  • Telephone contact and customer service work
    
  • Solid oral and written communication skills
    
  • Good typing skills
    
  • Comfortable with phone work 90% of the day while documenting information.
    
  • Comprehensive knowledge of Microsoft Word and Excel.
  
  
  Role Desirables
  
  • Bachelors Degree in Business, Marketing or equivalent work experience
    
  • Prior health insurance industry experience
  
  
  Reporting Relationships
  
  • You will report to a Manager. This area is under the leadership of the SVP & Chief Operating Officer.
  
  
  Additional Information
  
• Work is accomplished with headphones and a computer in a modern office environment
  
• Continue to develop your skills with ongoing training provided by Humana
  
• Potential for some evening and/or rotating Saturday hours
  
  Apply Here